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Essential emergency information. Download the offline pack while you have Internet so this works without a connection.

111 — life-threatening emergency, if phones work.

Facing a specific hazard right now?

Always follow official evacuation instructions. Respond first to any immediate danger.

Immediate safety. Respond to any hazard in front of you first.

  1. If anyone is in immediate danger, call 111 if phone service is available. Get away from immediate hazards such as fire, gas smells, floodwater or fallen power lines.

Unofficial guidance based on publicly available NZ sources. A power cut alone does not mean a civil emergency has been declared.