Emergency response
Internet and mobile outage
Staying informed when phone and Internet services are down.
- A battery or wind-up radio lets you hear official updates when other services fail. Know your local radio stations in advance.
- Emergency Mobile Alert messages are sent by authorities to capable phones in an affected area when the mobile network is working.
- Text messages may get through when calls do not. Keep calls short so networks stay free for emergencies.
- Agree an out-of-area contact so family members can pass on messages.
- Keep phone use low to save battery; carry a charged power bank.
- Source
- Last reviewed
- 2026-11-11
- Offline
- Not yet saved — download the offline pack
- Status
- Approved for publication (unofficial summary)