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When to seek urgent care

When to call 111 or Healthline.

  • Call 111 for an ambulance if someone is unconscious, has severe bleeding, chest pain, severe difficulty breathing, or signs of a stroke (face drooping, arm weakness, speech problems).
  • For non-urgent health advice, call Healthline on 0800 611 116.
  • This app does not give clinical instructions. Use the authoritative first aid links below and get trained.
Last reviewed
2026-11-11
Offline
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Status
Approved for publication (unofficial summary)